Bilingual Front Desk (Richmond)
About The Position
Family Dental LLC is hiring Bilingual Front Desk Receptionists for its Richmond, Virginia team. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work collaboratively with the team and help maintain a clean, professional office environment. Family Dental LLC operates offices in eleven states and Washington, DC, and its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The company says it hires qualified dentists and staff committed to superior patient care.
Requirements
- Bilingual Spanish proficiency is required.
- Customer service experience.
Nice To Haves
- Experience with Dentrix and/or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, with an emphasis on communication.
- Schedule patient appointments to meet monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Verify dental benefits accurately.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies promptly.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- PTO.
- 401(k).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
