Bilingual Front Desk (Cicero)
About The Position
Dental Dreams is hiring a Bilingual Front Desk Receptionist for its Cicero, Illinois office. This role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. The receptionist works as part of a team and helps maintain a clean, professional environment while supporting patients and office operations. Dental Dreams provides dental services in modern facilities, with a mission to serve underserved communities. The company operates offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Candidates seeking to become Dental Assistants or Office Managers may also be considered for training.
Requirements
- Bilingual in Spanish.
- Customer service experience.
- Experience with Dentrix and/or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments according to monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Verify dental benefits accurately.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation and pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO).
- 401(k).
- Vacation time.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
