Bilingual Front Desk Receptionist - English/Armenian

Staffing for Doctors • Lebanon, PA

3d

About The Position

We are seeking a bilingual, detail-oriented Front Desk / Medical Admin Specialist to support a high-volume Family & Internal Medicine practice. The role is the primary point of contact for patients and includes high-volume call management, patient scheduling, insurance verifications, prior authorizations, prescription refill requests, and daily administrative workflows. The receptionist uses an Electronic Health Record (EHR) system and Microsoft Office tools to maintain patient records and documentation. Superior written and verbal communication in English and Armenian is strictly required.

This is a full-time contractor position for 40 hours per week. The schedule is Monday through Friday, 8 AM to 5 PM PST. Starting pay is $6 per hour, depending on skillset and experience.

Requirements

• Superior written and verbal communication skills in both English and Armenian.
• One to two years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity; candidates with strong administrative experience in other medical specialties will also be considered.
• Experience with insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management.
• Proficiency in Microsoft Office Suite, specifically Excel.

Responsibilities

• Manage approximately 500–1,000 inbound and outbound calls per week as the primary point of contact for patients.
• Coordinate and manage patient appointments in the EHR system.
• Verify patient insurance coverage and process prior authorizations.
• Handle prescription refill requests according to practice protocols.
• Assist with daily administrative workflows.
• Use EHR software and Microsoft Office tools, including Excel and Word, to maintain accurate patient records and documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed