Bilingual Facilitator

WESTCARE INC•Fresno, CA

8d•$24 - $24•Onsite

About The Position

The Bilingual Facilitator organizes, plans, and delivers onsite group education sessions for parents and children in life skills areas using evidence-based curricula for the Celebrating Families Program. The role works with a team to assess families’ educational needs, facilitates a positive learning environment, and evaluates participants’ progress and behavior. The facilitator also contributes to case staffing meetings and maintains accurate client records. The position requires fluency in English and Spanish and adherence to WestCare Foundation’s mission, vision, guiding principles, clinical vision, goals, and confidentiality standards. Work is primarily performed in an office or residential/outpatient treatment setting, with some outdoor activities. The role may require de-escalating situations and defending oneself and clients using approved physical and mental/verbal de-escalation techniques. Physical duties include standing, walking on even and uneven surfaces, extended sitting, bending, twisting, reaching, balancing, and occasionally lifting or carrying up to 10 pounds. Use of computers and telephones, clear communication, hearing, and vision for paperwork and observing client behavior are required. Exposure to blood, body fluids, or tissues is not part of the normal routine but may occur; personal protective equipment will be available.

Requirements

High school diploma or equivalent is required.
Fluency in English and Spanish is required.
Ability to exercise good judgment and discretion.
Ability to work well in a team environment and independently.
Superior organizational skills and a high level of initiative.
Excellent written and verbal communication skills.
Proficiency with word processing and spreadsheet programs; MS Word and MS Excel are preferred.
Internet skills.
Adherence to the highest standards of ethical conduct, especially confidentiality.
Professional appearance and demeanor.
Ability to obtain and maintain a criminal history background check.
CPR certification, First Aid certification, and an annual tuberculosis test are required.
Ability to perform the essential duties with or without accommodation, including the stated physical, communication, vision, hearing, and mental demands.
Ability to work under stress and in emotionally charged settings.
For employees working in the covered California settings described in the posting, full vaccination and a booster are mandated; employees with an approved medical or religious exemption must test weekly. Additional requirements may be issued by authorities or funders during employment.

Nice To Haves

At least one year of experience working in social services or human services.
Customer service experience.
Bachelor’s degree in a relevant field such as psychology, social work, or rehabilitation.

Responsibilities

Organize, plan, and deliver onsite group education sessions for parents and children using evidence-based Celebrating Families Program curricula.
Work with the team to assess families’ needs for educational services, including substance use prevention and healthy living skills.
Facilitate a positive learning environment.
Provide input at case staffing team meetings.
Evaluate the progress of participants assigned to groups.
Objectively observe participants’ behavior and their interactions with other parents, children, and peers.
Keep accurate client records and charts.
Embrace and embody WestCare Foundation’s mission, vision, guiding principles, clinical vision, and goals.
Perform other duties as assigned.
De-escalate situations in the program.
Defend oneself and clients in physically abusive situations using approved physical de-escalation techniques.
Use approved mental/verbal de-escalation techniques in mentally or verbally abusive situations.