Bilingual Facilitator (53420)

Westcare•Fresno, CA

6d•Onsite

About The Position

The Bilingual Facilitator organizes, plans, and delivers onsite group education sessions for parents and children in various life-skills areas, using evidence-based curricula for the Celebrating Families Program. The role works with a team to assess families’ educational-service needs, including substance-use prevention and healthy-living skills, and supports a positive learning environment. The facilitator evaluates participant progress, observes behavior and interactions, contributes to case-staffing meetings, and maintains accurate client records. The employee is expected to embody WestCare Foundation’s mission, vision, guiding principles, clinical vision, and goals, and perform other duties as assigned. Work is primarily performed in an office or residential/outpatient treatment setting, with some outdoor activities. The position may require de-escalating situations and defending oneself and clients using approved physical and mental/verbal de-escalation techniques. Physical activities include standing, walking on even and uneven surfaces, sitting for extended periods, bending, twisting, reaching, balancing, and occasional lifting and carrying of up to 10 pounds. Computer and telephone use is required. Potential exposure to blood, body fluids, or tissues may occur, and personal protective equipment will be available.

Requirements

High school diploma or equivalent is required.
Fluency in English and Spanish is required.
Ability to exercise good judgment and discretion.
Ability to work well in a team and independently.
Superior organizational skills.
Excellent written and verbal communication skills.
Proficiency with word-processing and spreadsheet programs; MS Word and MS Excel are preferred.
Internet skills.
High level of initiative.
Adherence to the highest standards of ethical conduct, especially confidentiality.
Professional appearance and demeanor.
Ability to obtain and maintain a criminal-history background check.
CPR certification, First Aid certification, and an annual tuberculosis test.
Ability to perform the essential physical and mental duties, with or without accommodation, including mobility and physical activity, computer and telephone use, and communication and observation tasks.
Ability to work under stress and in emotionally charged settings and to cooperate with clients, coworkers, managers, the public, and employees at all levels.
For employees working in the specified California settings, full vaccination and a booster are required; employees with an approved medical or religious exemption must test weekly. Additional requirements may be issued by relevant authorities or funders.

Nice To Haves

At least one year of experience in social services or human services is preferred.
Customer service experience is preferred.
A bachelor’s degree in a relevant field such as psychology, social work, or rehabilitation is preferred.

Responsibilities

Organize, plan, and deliver onsite group education sessions for parents and children using evidence-based Celebrating Families Program curricula.
Work with the team to assess each family’s need for educational services, including substance-use prevention and healthy-living skills.
Facilitate a positive learning environment.
Provide input at case-staffing team meetings.
Evaluate the progress of participants assigned to groups.
Objectively observe participants’ behavior and their interactions with parents, children, and peers.
Keep accurate client records and charts.
Embrace and embody WestCare Foundation’s mission, vision, guiding principles, clinical vision, and goals.
Perform other duties as assigned.
De-escalate situations in the program and use approved physical or mental/verbal de-escalation techniques as needed.