Bilingual Facilitator (Spanish)

EDSI (Educational Data Systems, Inc.)

About The Position

The Bilingual Facilitator (Spanish) maintains a classroom environment conducive to learning through positive, professional behavior and adult learning methods. The role delivers workshops throughout the PA CareerLink® Philadelphia system in in-person, virtual, and blended formats, helping ensure services are accessible to customers from all workforce programs and audiences. The facilitator supports virtual learning tools, platforms, and the PHL Career Portal to improve customer engagement and access to resources. The position also supports the Special Projects Team with instructional-specific requests and directly assists job seekers with resume writing, creation, and development. The facilitator typically delivers four workshops per day and documents services daily in CWDS and required reporting systems. The role is classified as non-exempt.

Requirements

Experience in training, education, or career development.
Ability to interact with a wide variety of individuals and demonstrate a positive, professional attitude.
Experience in a team-oriented environment.
Comfort teaching in physical and virtual classroom environments.
Strong knowledge of Microsoft Office Suite products.
Fluency in English and Spanish, including speaking, reading, and writing.

Nice To Haves

Bachelor’s degree in business, education, training, human resources, liberal arts, or a related area.
Experience teaching computer and technology skills.

Responsibilities

Create and maintain a structured learning environment that promotes quality interaction, clear expectations, and participant accountability in alignment with PA CareerLink® program needs.
Recognize and respond to diverse learning styles and individual strengths to support effective instruction and engagement.
Deliver workshops in virtual, in-person, and blended formats.
Use varied instructional methods, materials, and activities to maintain engagement and facilitate active learning.
Balance individual and group learning needs.
Deliver multiple workshops per day as scheduled, typically four daily.
Demonstrate positive, respectful, and professional interactions with clients, staff, and community partners.
Use clear and appropriate written and verbal communication, cultural competence, and inclusive language.
Accurately document services in CWDS and required reporting systems daily.
Collaborate effectively with staff and clients.
Support project management activities and continuous improvement efforts.
Support virtual learning tools, platforms, and the PHL Career Portal.
Support the Special Projects Team with instructional-specific requests.
Provide job seekers with resume writing, creation, and development assistance.
Remain flexible with assignments and program needs; perform other duties and special projects as assigned.