Bilingual Experience Greeter-Spanish - Guest Relations
About The Position
Experience Greeters reflect ECU Health’s values of Integrity, Compassion, Education, Accountability, Safety, and Teamwork, and help champion the experience of patients, families, and visitors at its facilities. As a central point of contact, they welcome, check in, and assist people entering an ECU Health facility. They work with experience coordinators, care teams, and hospital departments to connect people with appropriate services and help ensure visitors have an exceptional experience. The role includes assisting with visitor screening and management, and providing wayfinding using technology and other resources as needed. This is a part-time position of 20 hours per week, Monday through Friday, from 3 p.m. to 11 p.m. The stated pay range is $16.31–$23.78.
Requirements
- High school diploma or equivalent (GED).
- Bilingual English/Spanish skills, with demonstrated speaking and listening proficiency in both primary and secondary languages equivalent to Interagency Language Roundtable (ILR) skill level 3 or higher.
- 0–2 years of experience in customer relations.
Responsibilities
- Welcome, check in, and assist individuals entering an ECU Health facility.
- Work with experience coordinators and care teams to connect patients, families, and guests with appropriate services.
- Partner with hospital departments to help ensure visitors have an exceptional experience.
- Assist with visitor screening and visitor management.
- Provide wayfinding using technology and other resources as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
