Customer Support Specialist - Bilingual
Uline•San Bernardino, CA
•$28 - $33•Onsite
About The Position
Uline is hiring a Bilingual Customer Support Specialist at its California Branch in Ontario. The role focuses on building customer relationships, providing solutions, and delivering customer service. The schedule is 12:30 PM to 9 PM, four weekdays and one weekend day. The position is on-site. Uline provides hands-on training and ongoing support, with opportunities to develop problem-solving and communication skills and advance within the company.
Requirements
- High school diploma or equivalent.
- Fluent in English and Spanish, both verbally and in writing.
- Excellent problem-solving, listening, and communication skills.
Nice To Haves
- Bachelor's degree preferred.
- Prior customer service experience is a plus; training is provided for eager learners.
Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using company technology.
- Answer customer questions about products, pricing, and shipping.
- Build business relationships with customers by phone, email, and chat.
- Understand customer needs and recommend suitable Uline solutions.
- Help customers use Uline's website and online ordering.
Benefits
- Health insurance coverage.
- 401(k) with a 6% employer match starting on day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition assistance for professional continuing education.
- Modern facilities, a fitness center, and a nearby walking path.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
