Bilingual Customer Service Representative

929ebe32-ea2f-4c32-94f3-fc9dffbee826 • Chandler, AZ

4d • Onsite

About The Position

LoanMax Title Loans is seeking a full-time Customer Service Representative fluent in English and Spanish to assist potential and current customers with loan inquiries and account management. The role includes evaluating vehicles for loan purposes, managing customer loans and payments, maintaining daily customer communication, and providing professional, accurate service. The position is based at 589 North Arizona Ave, Chandler, AZ 85225. Hours of operation are Monday through Friday, 10:00 AM–6:00 PM, and Saturday, 9:00 AM–2:00 PM; the location is closed Sunday.

Requirements

• Fluent in English and Spanish.
• Must be able to work full-time.
• High school diploma or equivalent.
• Strong communication and customer service skills.
• Detail-oriented, with basic computer and data entry experience.
• Must pass background screening, including credit, criminal, and employment checks.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Assist potential and current customers with loan inquiries and account management.
• Evaluate vehicles for loan purposes.
• Manage customer loans and payments.
• Maintain daily communication with customers, including courtesy calls and account reminders.
• Deliver exceptional customer service with professionalism and accuracy.

Benefits

• Competitive pay.
• Medical, dental, vision, and other voluntary benefits; benefits become effective on the 91st day of employment.
• Six paid holidays per year.
• Vacation and paid time off.
• Weekly pay.
• Paid on-the-job training.
• Career advancement opportunities.
• Stable, full-time schedule.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED