Bilingual Customer Service Representative

TEKsystems • Chagrin Falls, OH

19d • $24 - $24 • Onsite

About The Position

The Bilingual Customer Service Representative corresponds with clients about orders and status updates, enters orders received by telephone, email, or website, and communicates lead times, delays, and back orders. Most correspondence is by email, with occasional telephone communication and order taking. The representative also works with the production team to communicate updates. This is a contract-to-hire position based fully onsite in Chagrin Falls, Ohio, with a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m., including a one-hour lunch. The position pays $24.00 per hour. Benefits may be available to eligible employees and may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

• Bilingual Spanish language skills.

Responsibilities

• Correspond with clients regarding orders and status updates.
• Enter orders received by telephone, email, or website.
• Provide clients with updates about lead times.
• Inform clients about delays or back orders.
• Occasionally take orders from customers.
• Work with the production team to communicate updates.

Benefits

• Medical, dental, and vision coverage may be available to eligible employees.
• Critical illness, accident, and hospital coverage may be available to eligible employees.
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available.
• Voluntary life insurance and AD&D coverage for employees and dependents.
• Short- and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off or leave, including PTO, vacation, or sick leave.

What This Job Offers

• Education Level: No Education Listed