Bilingual Corporate Receptionist

Behavioral Framework•Rockville, MD

4d•Onsite

About The Position

Behavioral Framework is hiring a Bilingual Corporate Receptionist in Rockville, Maryland. The receptionist supports office operations by handling incoming calls and visitors, responding to inquiries, managing mail and deliveries, distributing materials, and providing administrative support to other departments. The role also helps maintain clean and orderly common areas, conference rooms, and kitchen/lunchroom spaces. Spanish speaking is required. The position has a stated salary range of $50,000 to $55,000.

Requirements

Minimum high school diploma or equivalent.
Minimum 2 years of front desk or customer service experience.
Hands-on and advanced knowledge of Microsoft Word and Excel.
Spanish speaking required.
Strong customer service skills.
Ability to communicate effectively verbally and in writing with staff, employees, and the public.
Good interpersonal and organizational skills.
Good analytical and problem-solving skills.
Ability to operate standard office equipment, including computers, copiers, and fax machines.
Accuracy, attention to detail, and ability to meet deadlines.

Nice To Haves

Experience in the healthcare field.
Knowledge of behavioral health and insurance terminology.
Advanced computer and systems knowledge; experience with Apple products.

Responsibilities

Answer, screen, and forward incoming calls.
Greet, screen, and announce incoming visitors.
Respond promptly and accurately to inquiries and requests for information or service by phone, email, and in person.
Receive, sort, and distribute mail.
Process outgoing mail and packages and arrange courier pickups as requested.
Unpack deliveries.
Receive incoming binders and materials from the Clinical Supervisor.
Help gather and distribute material requests.
Assist with tracking outgoing client materials.
Keep office common areas, conference rooms, and kitchen/lunchroom clean and orderly.
Provide administrative support to other departments as needed.
Perform other duties as assigned.