Corporate Receptionist

Transition Management Corporation•New York, NY

5d•$30 - $32•Onsite

About The Position

Transition Management Corporation (TMC) provides engineering staffing, integrated facilities, and project management services at hotels and companies across the United States. The Corporate Receptionist works in the Facilities Department in New York, NY. Internally, the role is referred to as Receptionist/Hospitality Coordinator. The position delivers exceptional customer service to a large financial services community and helps provide a premier workplace environment. It combines reception and hospitality duties, which may change in response to business and client needs. The role works with a team of 10–14 receptionists and hospitality coordinators and serves as a public-facing representative of the firm. Listed shifts are 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, 8:30 AM–5:30 PM, and 9:00 AM–6:00 PM. The hourly rate is $30–$32 USD.

Requirements

1–3 years of relevant administrative, hospitality, or corporate experience.
Bachelor's degree.
Experience working in a team-based environment.
Ability to work in multiple neighboring buildings as directed by the supervisor.
Flexibility to provide coverage and support outside scheduled hours and shifts, and to work at a secondary office location within the main campus.
Experience working in an office setting and general knowledge of standard office technology and procedures.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and adapt quickly in a fast-paced, detail-oriented role.
Excellent spelling, grammar, and tone in verbal and written communication.
Excellent troubleshooting skills using critical thinking and available resources.
Resourceful and proactive approach to problem-solving.
Professional and polite demeanor and presentation.
Ability to take initiative and work independently while monitoring team needs.
Ability to adhere to and uphold confidentiality and compliance practices.

Responsibilities

Serve as a point of contact for employees and escalate special requests or concerns to the appropriate party.
Respond to inquiries politely and promptly.
Register, welcome, and assist guests in a friendly, professional manner, and escort visitors to conference rooms.
Collaborate with a team of 10–14 receptionists and hospitality coordinators.
Provide telephone coverage for general inquiries and call-transfer requests.
Activate employee ID badges and troubleshoot issues.
Assist the Onboarding Specialist with new-hire preparations, including onboarding materials and company merchandise.
Build business relationships and interact with high-profile individuals and all levels of management.
Assist with catering orders as needed and monitor conference rooms for leftover food to be cleared.
Develop proficiency with the office layout and company operations.
Perform administrative duties, including updating logs and trackers.
Inspect office amenities, conference rooms, and shared spaces to ensure they are clean, tidy, and properly arranged.
Document and communicate maintenance and repair requests to appropriate parties.
Complete facilities-related projects and assignments, including administration, mail room, event support, data tracking, and reporting.
Handle ad hoc duties such as inventory management, shipping and receiving, office move logistics, and workplace management tasks.
Represent the firm publicly in all responsibilities and interactions.