Bilingual Collector

Centris FCU•Omaha, NE
•Onsite

About The Position

The Bilingual Collector develops relationships with internal and external members, vendors, financial institutions, and legal partners while handling credit risk and account collection activities. The role helps members navigate financial challenges by identifying solutions and services that support their success while contributing to the credit union’s financial stability. The position is based at Centris Headquarters at 132nd and Pacific Street and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Spanish is preferred. Pay is $18.16–$19.97 per hour, with incentives of up to 12% of monthly income.

Requirements

  • Be service-oriented, detail-driven, and passionate about problem-solving.
  • Have a positive attitude and a passion for helping others.
  • Be motivated to accomplish goals and provide creative solutions for members.
  • Strive for excellence and be willing to take on new challenges or objectives.

Nice To Haves

  • Spanish language ability is preferred.

Responsibilities

  • Develop strong relationships with internal and external members, vendors, financial institutions, and legal partners.
  • Handle credit risk and account collection activities.
  • Guide members through financial challenges and help them find appropriate solutions and services.
  • Contribute to the financial stability of the credit union.

Benefits

  • Potential for two pay increases in the first 12 months and annual increases thereafter.
  • Competitive incentives for meeting goals and annual corporate incentives.
  • 24 hours of paid volunteer time off annually.
  • Tuition reimbursement.
  • Company-paid DoorDash membership.
  • Health, dental, and vision benefits.
  • 401(k) match.
  • Paid time off.
  • 11 paid holidays.
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