Collector

Beacon Bank • Worcester, MA

8d

About The Position

The Collector is accountable for collecting delinquent consumer loans to support the soundness of the consumer loan portfolio. The position works to collect delinquent accounts promptly while ensuring legal compliance. Responsibilities also include processing payments and department mail. The role is based in Worcester, Massachusetts; Pittsfield, Massachusetts; or Lincoln, Rhode Island. The position is non-exempt, Grade 5, with a stated pay range of $20.00 to $27.13. Actual compensation depends on factors including skills, relevant experience, and work location.

Requirements

• High school diploma or equivalent.
• Communication skills.
• Organizational skills.

Nice To Haves

• General business experience is desirable.
• Collections experience is desirable.

Responsibilities

• Review and research delinquent accounts to verify payment history and consumer loan status.
• Contact delinquent borrowers by telephone and document those contacts to communicate delinquent status.
• May authorize a revised payment schedule.
• Process received payments and incoming and outgoing department mail.
• Ensure compliance with applicable banking laws, rules, regulations, and prescribed policies, practices, and procedures to reduce risk and uphold ethical standards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED