BILINGUAL CASE MANAGER

Abraxas Youth & Family Services•Caernarvon Township, PA

9d•$27 - $30•Onsite

About The Position

The Bilingual Case Manager coordinates and implements case management activities at Abraxas Academy, a secure, controlled-access residential facility. The role also provides day-to-day oversight and supervision of case management staff, including workload distribution and caseload assignments across the unit or program. The position serves as a primary escalation point for complex client, family, and agency issues and maintains a modified caseload as assigned. The Case Manager develops treatment plans and assessments, reviews staff documentation for clinical quality and compliance, provides weekly individual counseling, and coordinates information about clients and their progress. The role communicates regularly with juvenile probation officers, case workers, parents, sponsors, and legal guardians; maintains client records; supports court and discharge reporting; and helps prepare clients for court transportation. The position also conducts file audits, participates in and helps lead team meetings, and contributes to staff onboarding, training, coaching, and process improvements. This is a full-time position at Abraxas Academy in Morgantown, Pennsylvania. The stated schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with weekend availability required. The listed pay is $27.00 per hour, or $30.00 per hour for bilingual/Spanish-speaking candidates. No experience is required for many positions, and paid training is provided; six months of experience is preferred for this role.

Requirements

Associate degree or 60 credit hours from an accredited college or university.
At least 21 years of age.
Ability to pass an ORR background check with a review going back seven years.
Must pass federal and state background checks, including screening for specified criminal offenses.
Satisfactory completion of background screening and applicable pre-employment checks, which may include employment or personal references and driving records.
Valid driver's license.
Valid registered vehicle insurance.
Ability to work with computers and the software typically used by the department.
Successful completion of a non-communicable diseases physical exam.
Ability to stand, walk, and remain active and engaged throughout an eight-hour residential shift.
Ability to work in a secure, controlled-access residential facility environment.
Ability to respond quickly and appropriately to safety emergencies.

Nice To Haves

Six months of experience is preferred.
Relevant experience is preferred.
Bilingual Spanish-speaking ability is associated with the higher listed hourly rate.

Responsibilities

Coordinate and implement case management activities.
Provide day-to-day oversight and supervision of case management staff, including workload distribution and caseload assignment.
Serve as the primary escalation point for case management staff on complex client, family, or agency issues.
Develop and implement treatment plans and assessments in the EHR and UAC Portal.
Review and quality-check service plans and reports prepared by case management staff before submission, ensuring clinical soundness and compliance with contractual and licensing standards.
Provide weekly individual counseling and related documentation, and maintain a modified caseload as assigned.
Participate in, coordinate, and communicate pertinent client information during weekly program staffing for the assigned caseload.
Write progress and court reports and discharge summaries as necessary.
Maintain regular, effective communication with juvenile probation officers and case workers, include them in the treatment process, and update them on client progress.
Maintain regular, effective communication with parents, sponsors, and legal guardians.
Maintain client files in accordance with contractual and licensing requirements.
Conduct periodic file audits for the case management team to identify documentation gaps and ensure audit-readiness ahead of ORR or licensing reviews.
Participate in and help lead team meetings, including case management-specific staff meetings.
Provide input on case management staff performance and support onboarding, training, and coaching of new or struggling case managers.
Liaise between case management staff and the Program Manager/APM regarding systemic issues, training needs, and process improvements.
Ensure clients are prepared for transport to court.
Be available to work weekends.
Respond quickly and appropriately to safety emergencies.