Bilingual Case Manager

Riderflex • Philadelphia, PA

2d • $44,000 - $44,000 • Onsite

About The Position

Xiente is hiring a Bilingual Case Manager for its Intensive Prevention Services (IPS) program. The role provides direct support to individuals and families, helping participants identify and overcome barriers, connect with community resources, and work toward stability and self-sufficiency. The Case Manager carries participants from intake through follow-up, develops service plans collaboratively, and continues supporting them as their circumstances change. The position is full-time and onsite at Xiente’s Teen Center in Philadelphia, Pennsylvania, with a Monday-to-Friday schedule from 10:00 a.m. to 6:00 p.m. The caseload is up to 17 cases. The position reports to the IPS Director and has no direct reports. The annual salary is $44,000.

Requirements

• Bachelor’s degree in social work, criminal justice, sociology, human services, counseling, psychology, or a related field.
• At least one year of experience in case management, social services, workforce development, behavioral health, community services, or a related field.
• Bilingual English and Spanish proficiency.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently and manage multiple priorities.
• Compassion, dependability, and resourcefulness, with the ability to build trust with participants.
• Strong advocacy and problem-solving skills.
• Commitment to accurate and timely documentation.

Nice To Haves

• Experience with diverse populations and community-based programs.

Responsibilities

• Conduct intakes and comprehensive needs assessments.
• Create and maintain individualized service plans.
• Connect participants with community resources and services.
• Coordinate referrals and follow up on the support provided.
• Monitor participant progress and provide ongoing case management.
• Maintain accurate and timely case notes, reports, and program documentation.
• Collaborate with Xiente staff, community organizations, and partners.
• Advocate for participants and help them navigate barriers.
• Support participants’ personal, educational, employment, and self-sufficiency goals.
• Attend required meetings, trainings, and program activities.
• Complete other duties as assigned by the supervisor.

Benefits

• Full health coverage, including medical, vision, and dental.
• Paid vacation and sick time.
• 401(k) with company match.
• Supportive team environment.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level