Bilingual Business Development Consultant

Granger Chevrolet • Orange, TX

4d • Onsite

About The Position

Team Granger is hiring a full-time, in-person Bilingual Business Development Consultant in Orange, Texas. The role supports customer relationships and dealership sales by handling inbound and outbound calls, scheduling appointments, and managing follow-up communications. The consultant contributes to customer satisfaction and dealership growth through clear communication, organization, and timely responses to customer inquiries.

Team Granger has expanded from a locally owned preowned vehicle lot to multiple stores, including Chevrolet, Chrysler Dodge Jeep Ram, and a multi-franchised RV store. The company has more than 130 employees and describes its culture as family-focused. Compensation is competitive, with details provided during the hiring process. The position includes training, benefits, and opportunities for career growth.

Requirements

• Bilingual proficiency.
• High school diploma or equivalent.
• Experience with phone work and telemarketing; automotive, business development, or customer service experience is preferred.
• Familiarity with scripts, power tracks, and alternative choices.
• Professional, enthusiastic, and friendly demeanor in customer interactions.
• Excellent verbal, written, and communication skills.
• Strong organizational and multitasking abilities.
• Self-motivation to work independently and in teams.
• Comfort working in a fast-paced environment, with effective time management and prioritization skills.
• Basic computer literacy, including Microsoft Word and data entry skills.

Nice To Haves

• Phone or telemarketing experience in automotive, business development, or customer service.

Responsibilities

• Answer incoming phone calls using a script and schedule sales appointments.
• Make outbound calls to prospective customers.
• Accurately log customer comments in the database.
• Schedule follow-up contacts when appointments are not made.
• Use scripts to schedule appointments for sales and service departments.
• Confirm and reschedule appointments as needed.
• Update and maintain customer information in the database.
• Generate and send letters, postcards, and emails for marketing and follow-up.
• Respond promptly to customer website inquiries.
• Contact internet customers by email and phone to schedule appointments and follow up.
• Coordinate with relevant departments when appointments are scheduled.
• Assist with additional duties as assigned.
• Work toward meeting or exceeding monthly performance goals.

Benefits

• Paid vacation, holidays, and sick leave.
• Health insurance.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan.
• Degrees at Work program that allows employees and their immediate family to earn college degrees at no cost.
• Comprehensive training programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED