Bilingual Branch Wholesale Product Specialist (Spanish)
About The Position
The Bilingual Branch Wholesale Product Specialist works closely with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role resolves customer concerns, supports client satisfaction, stays current on product features, and helps maintain the quality and visual standards of products and the store. The specialist provides excellent customer service while consistently working toward store sales goals. The role involves contact with customers, including possible contact with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.
Requirements
- At least one year of experience working in a delivery, retail, or customer service position.
- Previous work experience operating tinting and mixing equipment.
Responsibilities
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Process sales transactions accurately and in accordance with policies and procedures.
- Maintain precise work-order files and formulas.
- Tint and mix products to customer specifications as needed.
- Clean store equipment.
- Assist with deliveries as needed.
- Remain knowledgeable about products and discuss available options.
- Suggest ways to improve sales.
Benefits
- A range of rewards, benefits, and flexibility intended to support health and well-being.
- Opportunities to learn, develop new skills, and grow professionally.
- An inclusive team and commitment to employees' and broader communities.
- Benefits offerings may include retirement, health care, total well-being, and daily commute support; eligibility may vary.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
