Bilingual Branch Wholesale Product Specialist (Spanish)

Sherwin-Williams • Meridian, ID

11d

About The Position

This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The Wholesale Product Specialist promptly resolves customer concerns, works to ensure client satisfaction, stays current on product features, and maintains the quality and visual standards of the products and store. The role focuses on excellent customer service while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. Sherwin-Williams has determined that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Must have a valid, unrestricted driver’s license.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• Internal Sherwin-Williams candidates must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
• Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

• High school diploma or GED.
• At least one year of experience working in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications, as needed.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Remain knowledgeable about products offered and discuss available options.
• Suggest ways to improve sales.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed