Bilingual Branch Wholesale Product Specialist (Spanish)

Sherwin-Williams • Peoria, IL

7d • Onsite

About The Position

The Bilingual Branch Wholesale Product Specialist works with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The role resolves customer concerns, supports customer satisfaction, stays current on product features, and maintains the quality and visual standards of products and the store while helping meet sales goals. The position is full-time at Store #3134, 1022 W Pioneer Parkway, Peoria, Illinois. Starting pay is $17.50 per hour or may be based on relevant experience. Duties include customer contact and access to payments, equipment, personal information, merchandise, and other items of value; the company states it reviews criminal history for business and safety reasons.

The hiring process consists of an online application, a digital video interview for qualified candidates (requested within seven days of invitation), and an in-store interview for top candidates. Sherwin-Williams describes its employee offering as including rewards, benefits, flexibility, learning and career development opportunities, and an inclusive team and community commitment. Details of potentially eligible benefits are available through the company's benefits website.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without now or future sponsorship for employment visa status.
• Have a valid, unrestricted driver's license.
• Be able to read, write, comprehend, and communicate in English.
• Be able to read, write, comprehend, and communicate in Spanish.
• With or without reasonable accommodation, be able to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• For internal Sherwin-Williams candidates: have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
• For internal Sherwin-Williams candidates: have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications as needed.
• Clean store equipment.
• Assist with deliveries as needed.
• Remain knowledgeable about offered products and discuss available options.
• Suggest ways to improve sales.
• Resolve customer concerns and support customer satisfaction.
• Maintain product quality and store visual standards while working toward store sales goals.

Benefits

• Rewards, benefits, and flexibility to support health and well-being.
• Opportunities to learn, develop new skills, and grow one's contribution.
• An inclusive team and commitment to broader communities.
• A range of benefits described as including retirement, health care, well-being, and daily commute support; eligibility may depend on hiring circumstances.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed