Bilingual Branch Manager
About The Position
Guadalupe Credit Union is looking for a Branch Manager to join their team in Santa Fe, NM. This full-time, on-site role involves leading and developing branch staff to empower members through every interaction. The Branch Manager will ensure their team has the skills and knowledge to provide meaningful financial guidance, encourage creative problem-solving, and foster a culture of growth. Responsibilities include overseeing hiring, training, scheduling, and branch operations, assisting with community outreach, and helping the branch meet its goals while supporting GCU's mission of financial empowerment. GCU offers a comprehensive benefits package.
Requirements
- Minimum 3–5 years in a management or leadership role required; financial institution experience preferred.
- Associate degree, or completion of a specialized certification or licensing program, or specialized training or apprenticeship program.
- Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
- Regularly required to hear and speak.
- Prolonged periods of sitting, as well as standing and walking.
- Occasional bending, kneeling, reaching, and crouching.
- Filing and lifting of items up to 20 pounds may be required on an occasional basis.
- A computer is required to complete the skills assessment.
Nice To Haves
- Financial institution experience preferred.
Responsibilities
- Deliver professional, timely, and accurate service to all members and employees.
- Monitor and review monthly branch production to ensure target results are achieved.
- Conduct performance reviews in a timely and consistent manner.
- Process loans, transactions, and account openings efficiently and accurately.
- Manage hectic, challenging, or emotional situations with professionalism and composure.
- Communicate effectively and adapt quickly to changes in a dynamic environment.
- Assist with community outreach.
- Help the branch meet its goals while supporting GCU's mission of financial empowerment.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
