Bilingual Branch Manager
About The Position
The Bilingual Branch Manager leads business growth and profitability within a designated geographic area. The role develops new business opportunities, manages client relationships, oversees branch operations, and works toward sales and performance goals. The manager identifies and secures new clients, develops sales strategies, and promotes operational excellence across the branch team. Fluency in spoken and written Spanish and English is required. Surge Staffing is a national staffing, recruiting, and business services company with over 50 years of experience and a network connecting more than 122,000 employees annually. It focuses on building long-term partnerships with clients and candidates by understanding company goals and candidate potential.
Requirements
- Fluent spoken and written Spanish and English.
- High school diploma or equivalent.
- At least 3 years of proven outside sales experience.
- Demonstrated success developing and executing sales strategies, including prospecting, cold calling, presentations, and closing.
- Strong leadership, communication, and interpersonal skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and online tools.
- Ability to multitask and work in a fast-paced, competitive, deadline-driven environment.
- Self-motivated, with a strong sense of urgency and accountability.
- Reliable transportation and ability to travel locally to client sites as needed.
- Strong math, analytical, and problem-solving abilities.
Nice To Haves
- College degree.
- Outside sales experience in a consultative, solution-based environment.
- Experience in staffing, human resources, or business services.
- Familiarity with the local market and community.
Responsibilities
- Develop and execute sales strategies for new, active, and inactive accounts.
- Identify prospects and create customized approaches to win new business.
- Conduct independent and joint sales calls with branch and management teams.
- Prepare and deliver presentations, proposals, and product demonstrations.
- Build and maintain client relationships through consistent communication and follow-up.
- Partner with internal teams and headquarters to tailor solutions and close deals.
- Maintain accurate records of sales activity, client interactions, and business results.
- Represent Surge Staffing at local networking events to strengthen community presence and brand recognition.
- Serve as the branch’s primary sales and business development leader.
- Collaborate with field and regional management to plan and execute strategic initiatives.
- Drive revenue growth and profitability in line with company goals and forecasts.
- Provide team members with guidance, training, and coaching.
- Respond promptly to client inquiries and resolve issues professionally and urgently.
- Oversee day-to-day branch operations to support compliance, efficiency, and excellent customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
