Bilingual (Spanish) Assistant Property Manager
About The Position
Middleton Meyers is a fully integrated property management services provider focused on creating innovative and inclusive communities and delivering high-quality experiences for guests, partners, and team members. The company manages properties and projects for clients of varying sizes and works to improve property performance through proactive management, capital investment, and disposition activities. The Assistant Community Manager supports the daily operations of an apartment community and assists the Community Manager in meeting occupancy, financial, operational, and resident satisfaction goals. The role handles rent collections, resident accounts, lease administration, customer service, and administrative support while helping ensure compliance with company policies, Fair Housing regulations, and local requirements. As a leader on the onsite team, the Assistant Community Manager helps maintain a positive resident experience and contributes to the success of the community.
Requirements
- High school diploma or GED.
- Bilingual English/Spanish proficiency.
- Experience with rent collections and resident account management.
- Strong customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities, including the ability to prioritize multiple tasks in a fast-paced environment.
- Knowledge of Fair Housing laws and landlord-tenant regulations.
- Proficiency in Microsoft Office Suite.
- Strong mathematical and accounting skills.
- Ability to maintain confidentiality.
- Professional appearance and demeanor.
Nice To Haves
- Associate's or Bachelor's degree.
- At least 2 years of multifamily property management experience.
- Previous leasing or assistant manager experience.
- Experience using property management software; RealPage is preferred.
Responsibilities
- Assist with monthly rent collection and delinquency management.
- Monitor resident accounts, follow up on outstanding balances, and maintain accurate resident ledgers.
- Process rental payments, security deposits, refunds, and other resident transactions.
- Prepare and deliver late notices, demand letters, and documentation for legal proceedings.
- Assist in preparing financial reports and variance explanations, and support monthly accounting closeout procedures.
- Provide customer service to current and prospective residents and assist with leasing activities, including tours and lease execution.
- Process applications, renewals, transfers, move-ins, and move-outs.
- Explain lease terms, community policies, and resident responsibilities; respond to resident concerns and coordinate resolutions.
- Follow up with residents to support satisfaction and retention.
- Maintain resident files and lease documentation; update resident information in property management software.
- Prepare correspondence, reports, notices, and required documentation, and assist with audits and file reviews.
- Help ensure compliance with company policies, Fair Housing laws, and local regulations.
- Coordinate with maintenance regarding work orders and resident communication; assist with vendor coordination and service scheduling.
- Participate in property inspections and help maintain community appearance and operational standards.
- Support the Community Manager with daily operations, assist with training new team members, and lead the office in the Community Manager's absence.
- Foster a positive, collaborative team environment and participate in company meetings and training programs.
Benefits
- Potential monthly commission based on leasing efforts throughout the month.
- 401(k) and 401(k) matching.
- Medical, dental, and vision insurance benefits.
- Paid time off, sick pay, and floating holidays.
- Paid birthday off after 1 year of service.
- Employment with a Great Place to Work certified company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
