Bilingual Spanish - Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver excellent customer experiences and technology solutions across AT&T products and services. This role works in a fast-paced retail environment focused on customer satisfaction and sales. The Assistant Retail Store Manager may develop toward managing a My Wireless location as opportunities arise. The position is based in Redwood City, California, and is full time. Compensation is listed as $43,929 to $68,929 per year, base plus commission. The role requires flexible availability, including evenings, weekends, and holidays. Physical duties include standing and walking for prolonged periods, occasionally lifting and moving objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The work also involves using fine dexterity to handle small mobile-phone parts and looking at a computer screen for prolonged periods. My Wireless describes itself as a fast-growing AT&T Authorized National Retailer with more than 180 locations in the United States and Puerto Rico. The company emphasizes training and development to help team members become promotion-ready. The job description notes that duties are not all-inclusive and employees may perform other related duties as needed.
Requirements
- Management experience in a similar field.
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach others to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- Be at least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; the posting says this may not be required depending on location.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
- Assist the Retail Store Manager with developing, training, and managing team members.
- Help customers make buying decisions by delivering outstanding customer service.
- Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work collaboratively with team members to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training and a pathway to manage a My Wireless location.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for meeting key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
