Beverage Supervisor

Churchill Downs Incorporated • Sioux City, IA

3d • Onsite

About The Position

The Beverage Supervisor oversees the daily supervision and operational effectiveness of bars and other beverage outlets within the property. The role supports the hiring, training, development, and supervision of beverage staff; helps plan workloads and assignments; and assists with beverage menus, financial objectives, cost controls, and sales promotions. The supervisor also supports beverage service as needed and works to maintain guest satisfaction and compliance with health, safety, food handling, and hygiene standards.

Requirements

• Demonstrated leadership and management skills.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Detail-oriented and thorough, with strong organizational and time management skills.
• Strong and accurate money-handling skills.
• Ability to work under stress in a fast-paced environment.
• Knowledge of and ability to operate point-of-sale systems.
• Knowledge of wines, alcohol, mixed drinks, and gaming operations etiquette.

Nice To Haves

• High school diploma or equivalent.
• Degree in a relevant field.
• Two years of progressive experience in high-volume food and beverage operations.

Responsibilities

• Assist with hiring, training, developing, and supervising beverage staff.
• Assist with planning workloads and staff assignments, and train, motivate, and evaluate beverage staff.
• Assist with beverage menu updates and ensure team members are properly trained on recipes.
• Assist with developing short- and long-range financial objectives for liquor sales while maintaining budgeted labor and staffing levels.
• Manage departmental financial data and related documents to maintain effective cost and portion controls.
• Work with department management to review beverage activities and implement companywide and local sales promotions.
• Assist bartenders and beverage servers with general duties, including drink preparation, as needed.
• Promote guest satisfaction through regular interactions with guests and team members throughout the facility.
• Communicate guest compliments and complaints to management in a timely manner.
• Maintain and enforce compliance with applicable health, safety, food handling, and hygiene codes and standards.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED