Blue Oak Bar Supervisor - Beverage Services Supervisor FT - Must be 21 years

Table Mountain Casino Resort • Friant, CA

4d

About The Position

The Beverage Services Supervisor supervises Food and Beverage personnel in an assigned food venue or area and assists management in identifying guest service needs and deploying resources to provide excellent service. The position supervises Blue Oak Bar Services and ensures services meet the direction of the Beverage Services Manager, Casino Service Standards, and performance objectives, including cleanliness and appearance of assigned restaurant areas. The role requires the ability to work nights, weekends, and holidays, and the employee must be at least 21 years old.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent, unless otherwise waived by Human Resources Management.
• Two years of supervisory or management experience in bar services.
• Three years of cash-handling and guest service experience.
• Excellent leadership, interpersonal, verbal and written communication, and decision-making skills.
• Must be able to work nights, weekends, and holidays.

Responsibilities

• Ensure Food and Beverage services follow direction from the Beverage Services Manager, Casino Service Standards, and performance objectives, including cleanliness and appearance of assigned restaurant areas.
• Assist the Restaurant Services Manager in monitoring personnel training, including sequence of service, ServSafe, and guest service standards.
• Make tools available to team members so they can perform their job duties effectively.
• Ensure Casino and Food and Beverage operational policies, procedures, and regulations are followed.
• Remain visible in the outlets and on the beverage/Casino floor throughout the shift.
• Assist the Beverage Services Manager with work and break schedules and Team Member evaluations.
• Support Team Member career development plans through mentoring and coaching.
• Meet with guests to resolve concerns in accordance with guest service standards and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED