Retail Cashier - Gift Shop - Must be 21 years

Table Mountain Casino Resort•Friant, CA

4d•Onsite

About The Position

Under the general direction of the Retail Supervisor, the Retail Cashier supports efficient operation of the casino gift shop by greeting customers, responding to questions, accurately totaling purchases, and accepting payment in a professional and courteous manner. The role serves guests, maintains merchandise displays and shop cleanliness, handles sales and returns, and supports inventory and consignment activities. The listed duties are illustrative and not all-inclusive.

Requirements

High school diploma or equivalent, unless waived by Human Resources Management.
Six months of cash-handling experience.
Must be at least 21 years old.
Must successfully pass a pre-employment drug/alcohol screen and background investigation, and obtain and maintain a gaming license.
Knowledge of retail operations, basic math and arithmetic, cash handling, and casino operations.
Ability to communicate effectively verbally and in writing.
Ability to interact and maintain good working relationships with people from varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with coworkers at all levels.
Ability to work independently and meet strict timelines.
Ability to interpret written and oral instructions.
Must be able to work nights, weekends, and holidays.
Must be able to talk and hear; regularly stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms; frequently lift and/or move up to 50 pounds.
Required vision abilities include close, distance, peripheral, depth perception, color vision, and the ability to adjust focus.

Nice To Haves

Previous hospitality experience, including casino, hotel, retail, or guest services experience.

Responsibilities

Greet guests promptly and courteously, offer assistance with merchandise, and respond to questions.
Display merchandise, suggest selections, explain product selling points, and demonstrate merchandise when applicable.
Prepare sales slips and receive payment for purchases.
Reconcile and balance the cash drawer at the end of each shift.
Remove tags or labels from purchased merchandise when requested.
Put new merchandise on display, keep displays stocked, and ensure prices are marked as required.
Request merchandise from the stockroom.
Prepare employee consignment forms and record consignment sales.
Maintain gift shop cleanliness and order, including cleaning shelves, counters, and tables.
Exchange merchandise and accept returns according to established policies and procedures.
Track merchandise issued to authorized personnel or for promotional activities.
Observe customer behavior and report suspicious behavior to a supervisor or security.
Attend and participate in regularly scheduled staff meetings.
Contribute to team efforts and accomplish related duties as required.
Assist with researching new items for the gift shop and its guests.
Assist artists with setting up consignment agreements.
Assist with inventory at the beginning of each month.
Follow applicable company and Hotel Operations policies and procedures.
Perform other duties as required.