Busser PT (Sukai) - Must be 21 years

Table Mountain Casino Resort•Friant, CA

About The Position

Under general direction from the Restaurant Services Supervisor, the Busser helps maintain an efficient restaurant operation by clearing and resetting tables and keeping work areas clean and presentable according to established policies and procedures. The role provides prompt, courteous guest service and may assist wait staff with food running and other duties. The listed responsibilities are illustrative and not all-inclusive. The position requires a high school diploma or GED unless waived by Human Resources Management. Six months of Food & Beverage work experience is preferred. The employee must successfully pass a pre-employment drug/alcohol screen and background investigation, and obtain and maintain a gaming license. The role involves regular standing and walking, frequent lifting or moving of up to 50 pounds, and work in a noisy environment that may be hot, cold, smoky, or dimly lit. Employees work indoors and outdoors and must be able to work nights, weekends, and holidays.

Requirements

High school diploma or GED, unless waived by Human Resources Management.
Must be able to pass a pre-employment drug/alcohol screen and background investigation.
Must obtain and maintain a gaming license.
Ability to create a friendly atmosphere and demonstrate excellent customer service.
Ability to communicate effectively, verbally and in writing.
Ability to interact with and maintain good working relationships with people from varying social and cultural backgrounds.
Ability to establish and maintain professional relationships with coworkers at all levels.
Ability to work independently and meet strict timelines.
Ability to interpret instructions provided in written and oral form.
Positive attitude and willingness to learn.
Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds.
Ability to work nights, weekends, and holidays.

Nice To Haves

Six months of Food & Beverage work experience is preferred.
Knowledge of restaurant operations and food service principles, or ability to learn them.
Knowledge of kitchen equipment and utensil maintenance operations, or ability to learn them.
Knowledge of safe practices in a kitchen work environment, or ability to learn them.

Responsibilities

Pre-bus, clear, and reset tables, ensuring chairs, floors, and work areas are clean and presentable.
Carry dirty dishes from the restaurant to the kitchen and wipe tabletops and chairs with a damp, sanitized cloth.
Set tables with silverware, glassware, and required napkins.
Replenish clean napkins, silverware, glassware, and dishes in the restaurant.
Refill water glasses, coffee, iced tea, and bread as requested by customers.
Greet guests professionally and provide prompt, courteous service according to the Casino’s guest service standards, including appropriate greetings and farewells.
Perform assigned side work and assist wait staff by performing food runner duties when requested.
Attend and participate in departmental and regularly scheduled staff meetings to learn about products, service, promotions, and events.
Respond to customer inquiries and comments with timely, knowledgeable information.
Report maintenance or housekeeping discrepancies to management promptly.
Maintain a professional appearance and friendly, cheerful, courteous demeanor, including a smile and pleasant body language.
Follow health, safety, and customer-service policies and procedures and execute service standards as trained.
Keep the restaurant and bussing area clean.
Assist servers when necessary and assist bartenders regularly with restocking when necessary.
Change kegs when necessary under the direction of a bartender or supervisor.
Stack trays carefully and properly.
Contribute to a team effort and perform other duties as required.