Bartender PT (Blue Oak) - Must be 21 years

Table Mountain Casino Resort•Friant, CA

4d•Onsite

About The Position

Under general direction from the Restaurant Services Supervisor, the Dual Rate Server/Cashier/Bartender obtains guest orders, serves alcoholic beverages responsibly, delivers food, drinks, and merchandise, and provides efficient, pleasant service. The role also processes guest transactions by entering orders, tabulating bills, and receiving payments. Duties listed are illustrative and not all-inclusive. The position promotes positive customer relations, prepares and serves food and beverages according to recipes, preparation sheets, customer specifications, and applicable standards, and maintains clean, orderly, stocked service areas. It uses the point-of-sale system, handles cash according to casino policies, maintains inventory and supplies, and follows food safety and alcohol-service requirements. The employee answers guest questions, supports the restaurant team, and performs other duties as required. Work is generally performed indoors and outdoors, with frequent public contact and possible exposure to secondhand smoke, noise, dirt, dust, unpleasant odors, and extreme temperatures. The role may involve prolonged standing, walking, sitting, extended hours, swing shifts, nights, weekends, and holidays. The employee must be at least 21 years old.

Requirements

Must be at least 21 years old.
High school diploma or GED required unless waived by Human Resources Management.
At least two years of experience in the food-and-beverage and/or hospitality industry.
At least one year of bartending experience, unless waived by the hiring manager.
Must obtain ABC safe alcohol-server training certification as required.
Must have and obtain Responsible Beverage Service (RBS) Certification.
Must successfully pass a pre-employment drug/alcohol screen and background investigation and obtain and maintain a gaming license.
Excellent interpersonal communication, guest-service, attention-to-detail, and problem-solving skills.
Knowledge of restaurant operations and food-service principles.
Knowledge of bartending, bar maintenance, customer service, bar items, and liquors.
Knowledge of POS systems and basic mathematics.
Knowledge of menu items, including entrees, side dishes, beverages, alcoholic and non-alcoholic drinks, wine, and desserts.
Knowledge of proper hand and tray service and restaurant operations.
Skill in interpersonal and customer relations.
Ability to create a friendly atmosphere and provide excellent customer service.
Ability to operate a cash register.
Ability to communicate effectively verbally and in writing.
Ability to interact and maintain good working relationships with people from varying social and cultural backgrounds and with coworkers at all levels.
Ability to work independently and meet strict timelines.
Ability to interpret written and oral instructions.
Ability to stand for prolonged periods; walk and sit; use hands with dexterity; stoop, bend, kneel, or crouch; and meet normal auditory, visual-acuity, and verbal-communication demands.
Frequently lift and/or move up to 50 pounds.
Must be able to work nights, weekends, and holidays.

Responsibilities

Promote positive customer relations, greet guests, and create a friendly atmosphere.
Take and promote food and beverage orders promptly and accurately; recite available call and premium brands from memory as requested.
Inspect menus and special cards daily to ensure they are ready for guests.
Prepare food and beverages using preparation sheets, standard recipes, and customer specifications.
Prepare and serve cocktails and other beverages accurately, without waste, and in compliance with applicable alcohol-control requirements.
Enter orders into the point-of-sale system, create checks, and maintain accountability for beverages served.
Prepare and display food and merchandise according to ServeSafe and other regulatory standards.
Present accurate checks, receive payment, thank guests, and invite them to return.
Clean up after bar customers; maintain clean, orderly work areas, dining tables, wait stations, and kitchen service areas.
Maintain bar setup; wash glassware and utensils after use; clean shelves, counters, and windows.
Serve food to guests seated at the bar and deliver food orders accurately, promptly, and professionally.
Check identification and verify customers meet age requirements for alcohol purchases; provide safe and responsible alcohol service and identify when a guest has had too much alcohol.
Keep display cases and refrigerators clean and stocked throughout the shift.
Maintain an organized and safe work area for guest interaction.
Maintain inventory and supplies and prepare food according to business volumes and supervisor direction using par levels.
Use the POS system fully and follow casino food-and-beverage cash-handling procedures, including counting cash, separating charge slips, and promptly recording cash tips in tip pouches.
Safeguard casino funds by balancing the house bank at the beginning and end of each shift.
Arrange bottles and glasses for attractive displays and package guest purchases appropriately.
Follow order-taking sequences and service standards; remain attentive to guests throughout their dining experience.
Memorize menu items, recipes, and daily specials to answer questions and make recommendations.
Maintain knowledge of food venues, beverage service, and casino-related information and answer guest questions.
Attend and participate in regularly scheduled staff meetings.
Follow established alcohol-service, safety, customer-service, company, and health-board requirements.
Contribute to team efforts and perform other duties as required.