Beverage Server Fling Bar

Caesars Entertainment•Pompano Beach, FL

About The Position

The Beverage Server provides top-quality customer service to support a favorable dining and gaming experience and promotes a Family Style Service culture through actions and a positive attitude. The role involves serving guests in a high-volume casino environment, processing sales and payments, maintaining the bar and surrounding area, and following cash-handling, alcohol-service, regulatory, departmental, and company policies. The position requires a flexible schedule, including late nights, weekends, and holidays, and work in a smoking and pet-friendly environment.

Requirements

  • Must be at least 21 years of age.
  • Proficient in spoken and written English.
  • Proficient with iOS devices.
  • Flexible to work various shifts, weekends, and holidays.
  • Must be able to obtain and maintain a 1055 gaming license.
  • Ability to push and pull up to 50 pounds.
  • Ability to lift and carry objects up to 25 pounds.
  • Ability to bend, stoop, twist, reach, and kneel repetitively.
  • Ability to safely work with provided cleaning chemicals and equipment.
  • Ability to ascend and descend stairs and maintain equilibrium for an extended period.
  • Ability to stand and/or walk for an extended period.
  • Ability to work in a smoking and pet-friendly environment.

Nice To Haves

  • High school diploma or GED equivalent is preferred.

Responsibilities

  • Handle high-volume customer interactions while remaining outgoing, upbeat, and cheerful.
  • Build guest relations by welcoming customers, helping them feel comfortable, and inviting them back.
  • Sell amenities, accurately ring orders, take payments, and make change as needed.
  • Follow established cash-handling procedures and policies.
  • Assist with cleaning the bar area and inventory.
  • Use bar equipment and cash-handling systems appropriately.
  • Know guest alcohol limitations and follow company policies and procedures regarding those limitations.
  • Maintain knowledge of casino events and promotional activities and assist as needed.
  • Keep the work area clean and orderly.
  • Follow regulatory, departmental, and company policies ethically, and empower and require others to do the same.
  • Handle routine customer complaints and incidents with discretion; identify situations requiring supervisory attention and seek resolutions that maintain positive guest relationships.
  • Work a flexible schedule as business operations require, including late nights, weekends, and holidays; shifts may change.
  • Help maintain a spotless casino by disposing of cups, glasses, bottles, and other items left by guests.
  • Perform other duties as assigned or reasonably requested by management.
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