Beverage Server Fling Bar

Caesars Entertainment•Pompano Beach, FL

11d

About The Position

The Beverage Server provides top-quality customer service and helps ensure customers have a favorable dining and gaming experience. The role promotes a Family Style Service culture through positive actions and attitude. It involves frequent, high-volume guest interactions, serving and selling amenities, handling payments, maintaining the bar and casino areas, and following company and regulatory policies. The position requires schedule flexibility, including late nights, weekends, and holidays, and may involve changing shifts. The work environment is smoking- and pet-friendly.

Requirements

Must be at least 21 years of age.
Proficient in spoken and written English.
Proficient with iOS devices.
Flexible to work various shifts, weekends, and holidays.
Must be able to obtain and maintain a 1055 gaming license.
Able to push and pull up to 50 pounds.
Able to lift and carry objects up to 25 pounds.
Able to bend, stoop, twist, reach, and kneel repetitively.
Able to safely work with provided cleaning chemicals and equipment.
Able to ascend and descend stairs and maintain equilibrium for an extended period.
Able to stand and/or walk for an extended period.
Able to work in a smoking and pet-friendly environment.

Nice To Haves

A high school diploma or GED equivalent is preferred.

Responsibilities

Handle high-volume customer interactions while remaining outgoing, upbeat, and cheerful.
Build guest relations by welcoming customers, helping them feel comfortable, and inviting them back.
Sell amenities, accurately ring orders, take payments, and make change as necessary.
Follow established cash-handling procedures and policies.
Assist with cleaning the bar area and inventory.
Use bar equipment and cash-handling systems appropriately.
Know guest alcohol limitations and follow company policies and procedures regarding those limitations.
Maintain knowledge of casino events and promotional activities, and assist as needed.
Keep the work area clean and orderly.
Follow regulatory, departmental, and company policies ethically, and empower and require others to do the same.
Handle routine customer complaints and incidents, recognize situations requiring supervisory attention, and resolve situations in ways that maintain positive guest relationships.
Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Help maintain a spotless casino by disposing of cups, glasses, bottles, and other items left on the floor by guests.
Perform other duties as assigned or reasonably requested by management.