Beverage Server (Part Time)

Churchill Downs Incorporated•Dumfries, VA
•Onsite

About The Position

The Beverage Server provides friendly, prompt, and courteous beverage service to casino patrons in accordance with established policies and procedures. The role includes checking guests’ legal age and following applicable alcohol-control, state, and gaming policies; preparing and maintaining a beverage tray and cash bank; ordering and serving beverages; collecting payment; and maintaining beverage knowledge. The server circulates through assigned areas during scheduled shifts to offer service, clear trash and empty ashtrays, and attend to guests. Additional duties may be assigned by the Beverage Manager or to support efficient department operations.

Requirements

  • High school diploma or GED equivalent.
  • Must be at least 21 years of age (the posting also contains an inconsistent reference to eighteen).
  • Must be able to stand for longer than 8 hours.
  • Ability to lift, push, and pull up to 20 pounds; the physical requirements section states up to 25 pounds.
  • Virginia Racing Commission License.
  • Valid driver's license with a minimum of three years of driving experience.

Nice To Haves

  • Casino or hospitality experience.

Responsibilities

  • Verify guests are of legal age to consume alcohol and follow applicable Alcohol Beverage Control, state, and gaming policies when serving alcohol.
  • Maintain proper beverage-tray setup, including a cash caddy, matches, beverage napkins, order pad, and pen.
  • Maintain a bank of money to provide change.
  • Order alcoholic beverages from the bartender and pay for the order, following the restaurant procedure of ringing drinks onto the proper dining check before obtaining them.
  • Prepare non-alcoholic drinks or obtain them from the bartender and ring them under the proper department category.
  • Address guests cordially and approachable, with a smile.
  • Check all areas in assigned stations during the shift, pick up trash, empty ashtrays, and offer cocktail service.
  • Take customer requests and ask other players whether they would like service; clear ashtrays, trash, and empty beer bottles.
  • Maintain knowledge of alcohol types, pricing, the cash-and-carry service method, available drinks and beers, prices, and garnishes.
  • Collect payment for each drink or round of drinks when ordered.
  • Attend required company training and obtain and retain required licenses.
  • Perform duties in compliance with local laws and regulations and know the ordinances, regulations, laws, policies, and procedures relevant to the department.
  • Take necessary steps to prevent minors from gambling or loitering in gambling areas, drinking alcoholic beverages, or purchasing tobacco.
  • Know the property's programs for addressing problem gaming and report known acts of wrongdoing.
  • Perform other duties as assigned.
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