Food & Beverage Server 1 - Part time

PGA of America•Port Saint Lucie, FL

About The Position

PGA Golf Properties Inc., a wholly owned subsidiary of the PGA of America, is hiring a part-time Server 1 at the PGA Golf Club in Port St. Lucie, Florida. The role is responsible for taking orders and delivering prompt, professional, and accurate service to members and internal and external guests. The server represents the PGA of America professionally and helps ensure guests receive a high level of customer service. The position involves communicating menu selections and specials, checking on guests’ needs, handling payments, preparing and resetting tables and service areas, delivering food and appropriate condiments and utensils, removing dirty dishes, completing side work, and maintaining clean, safe, and sanitary work areas. The position has no supervisory responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Valid Food Handlers Certificate.
Ability to use an iPad with the Club Essentials point-of-sale system to verify member and guest payments.
Ability to use a SQUARE credit card reader to secure credit card payments.
Ability to read and interpret general business and professional materials, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to apply fractions, percentages, and ratios to practical situations.
Ability to solve practical problems, interpret written, oral, diagrammed, or scheduled instructions, and exercise sound judgment regarding legal concepts and laws relevant to the food and beverage industry.
Ability to collaborate with coworkers and provide customer-focused service.
Frequent standing and walking, and daily lifting of up to 25 pounds.

Responsibilities

Maintain a professional appearance and dress.
Communicate menu selections and specials to guests and check whether they need anything else.
Handle cash and secure payment.
Keep workstations clean and stocked with cups, glasses, silverware, plates, tables, and chairs.
Set up, serve, and break down assigned table sections; clean and reset tables after guests leave according to established standards.
Reset and restock tables, chairs, and service areas while maintaining a safe and sanitary work environment.
Obtain orders from the kitchen and deliver them promptly with appropriate condiments and utensils.
Maintain safe and sanitary work areas, remove dirty dishes from the dining room, and take them to the washing area.
Complete assigned side work, such as filling salt and pepper shakers and sugar containers and cleaning and replenishing stock.
Accept and perform other assigned duties.
Work harmoniously with others, respond positively to instructions and procedures, and maintain productive working relationships.
Meet the expectations of internal and external customers, use customer feedback to improve products and services, and build effective relationships with customers.