Beverage Server - Part Time

Bally's Chicago•Chicago, IL

38d

About The Position

The Beverage Server creates a fun, welcoming, and engaging environment for guests while delivering exceptional food and beverage service and a memorable dining and entertainment experience. The role involves building positive guest relationships, providing personalized service, maintaining knowledge of menu and beverage offerings, processing orders and payments, and following alcohol-service and company procedures. The server also completes service duties, maintains clean and safe work areas, collaborates with Team Members and leadership, and upholds Bally's appearance, attendance, and service standards. Duties and responsibilities may change at any time with or without notice.

Requirements

Ability to communicate effectively with guests, Team Members, and leadership while maintaining a professional and positive demeanor.
Ability to work in a fast-paced environment with varying noise levels, bright lights, large crowds, and high-volume guest interaction.
Ability to frequently lift and carry up to 30 pounds.
Ability to stand and walk for extended periods during scheduled shifts.
Ability to frequently bend, reach, stoop, kneel, and perform repetitive motions.

Responsibilities

Create a fun, welcoming, and engaging environment for every guest.
Deliver exceptional food and beverage service and a memorable dining and entertainment experience.
Build positive guest relationships by anticipating needs, initiating conversation, and providing personalized service.
Maintain thorough knowledge of menu offerings, beverages, wine selections, specialty cocktails, and daily promotions.
Enter orders accurately, process transactions, and handle payments using the point-of-sale (POS) system.
Verify guest identification in accordance with alcohol service laws, company policies, and regulatory requirements.
Ensure proper use of player loyalty cards and comply with company procedures.
Complete opening, side work, and closing duties with attention to detail.
Maintain cleanliness, organization, and sanitation standards in assigned service areas.
Collaborate with fellow Team Members and leadership to support efficient operations and a seamless guest experience.
Promote a positive team environment through professionalism, communication, and teamwork.
Monitor for potential safety hazards and promptly address concerns to maintain a safe environment.
Attend pre-shift meetings prepared and informed about operational updates, promotions, and service initiatives.
Maintain Bally's appearance, attendance, and service standards.
Report tips accurately and comply with departmental and company policies.
Perform other duties as assigned.