Beverage Server - Casino Center Bar

Hard Rock Hotel & Casino Ottawa•Tampa, FL

7d•Onsite

About The Position

The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. This position is part-time & has two shift options: Overnight (12am midnight until 8:30am) and Day (8am until 4:30pm). Ability to work flexible schedules, including nights, weekends and holidays is required. The company-provided Cocktail Server uniform consists of: a corset top, satin mini-skort, fishnet hosiery, & knee high boots (boots not provided).

Requirements

High School Diploma or equivalent is required.
Minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume.
Must undergo Alcohol Awareness Certification training on an ongoing basis.
Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
Ability to work flexible schedules, including nights, weekends and holidays is required.
Must possess knowledge of both food and beverage items.
Must be able to make cash transactions accurately.
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.

Nice To Haves

Certificate in Mixology is preferred.

Responsibilities

Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
Adhere to cash handling procedures.
Ensure guest satisfaction in assigned areas and other areas if necessary.
Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
Keep bar and service area clean, sanitary and organized at all times.
Adhere to beverage control procedures.
Adhere to all regulatory, departmental and company policies and procedures.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
Promote positive guest and team member relations.