Beverage Cocktail Server

PENN Entertainment • Aurora, IL

6d

About The Position

The Cocktail Server provides beverage and food service to guests in a lounge, nightclub, or bar environment. The role involves taking and accurately entering guest orders, delivering beverages and food, making product recommendations, and supporting a positive guest experience. Additional duties include supporting special events, maintaining clean and properly stocked service stations, clearing used glassware, monitoring guest alcohol consumption, and promptly reporting visibly intoxicated guests to leadership. The ideal candidate has experience in a high-volume restaurant, bar, or nightclub environment; beverage and mixology knowledge; and strong communication, customer service, and multitasking skills.

Starting salary is $9.00 per hour. PENN Entertainment describes a Total Rewards package that includes wellness programs; specific benefits may vary by position. The posting mentions day-one medical coverage, 401(k) matching, an annual performance bonus, and paid time off earned according to local policy and increasing with length of employment.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Ability to maintain HCA-identified responsible alcohol service certification.
• Ability to perform basic mathematical operations, including calculating discounts, interest, and commissions, and apply them to practical situations.
• Ability to stand for prolonged periods.
• Physical mobility, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 30 lbs.
• Strong communication, customer service, and multitasking skills.
• Knowledge of beverages and mixology.

Nice To Haves

• Experience in a high-volume restaurant, bar, or nightclub environment.

Responsibilities

• Prepare and/or serve beverages according to standard practices and recipes.
• Maintain cleanliness and safety in work and guest areas.
• Maintain par levels of operating supplies and equipment, replenishing them as needed according to procedures.
• Monitor guest alcohol consumption and intervene as needed according to established practices.
• Operate the POS system according to established procedures.
• Coordinate beverage service to maintain efficient service flow.
• Take and accurately enter guest orders; deliver beverages and food; and make product recommendations.
• Support special events, maintain clean and properly stocked service stations, and clear used glassware.
• Promptly report visibly intoxicated guests to leadership.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage (may vary by position).
• 401(k) matching (may vary by position).
• Annual performance bonus (may vary by position).
• Paid time off, earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED