Benefits Specialist | Remote

Third Party CS • Fullerton, CA

1d • $45,000 - $75,000 • Remote

About The Position

This fully remote position helps union members understand and maximize the benefits available to them and their families. The role involves answering benefit-related questions, explaining available coverage and programs, supporting enrollment and claims processes, and providing customer support and follow-up. The employer provides training, mentorship, coaching, and support; prior benefits administration experience is not required. The posting describes opportunities for advancement and performance-based promotions.

Requirements

• Strong communication skills.
• Positive attitude and willingness to learn.
• Dependable and self-motivated.
• Comfortable speaking with people over the phone and Zoom.
• Organized and detail-oriented.

Nice To Haves

• Customer service experience is helpful but not required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members about available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Benefits

• Competitive compensation.
• Performance bonuses.
• Health, dental, and vision benefits.
• Professional development programs.
• Leadership advancement opportunities.
• Ongoing coaching and support.
• Flexible work schedule.
• Remote work environment.
• Training and mentorship.
• Clear advancement opportunities.
• Positive team environment.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed