Benefits Specialist Agent - Remote

American Income Life Insurance Company • Warren, MI

5d • Remote

About The Position

American Income Life is hiring a Benefits Specialist Agent to support members of labor unions, credit unions, professional associations, and their families. The role provides benefit and policy information, assists with enrollment and eligibility verification, answers inquiries, and helps members understand insurance coverage options. The position includes virtual consultations to understand client needs and recommend suitable protection solutions, with ongoing coordination with team leaders about products, coverage updates, and procedures. The role is remote and offers performance-based earning opportunities, training, career development, flexible scheduling, and access to available employee benefit programs after 90 days, subject to program requirements.

Responsibilities

• Assist members with benefit information, enrollment procedures, and eligibility verification.
• Respond to incoming calls, customer inquiries, and requests for policy information.
• Conduct follow-up communications to ensure members receive timely assistance.
• Review available insurance products and explain coverage options based on individual circumstances.
• Lead virtual consultations to identify client needs and recommend appropriate protection solutions.
• Work closely with team leaders to stay informed about new products, coverage updates, and company procedures.

Benefits

• Comprehensive onboarding, hands-on instruction, and continued mentorship.
• Remote work from home.
• Performance-based earning opportunities with potential for increased income.
• Opportunities for advancement into leadership and management positions.
• Eligibility for available benefit programs after 90 days, subject to program requirements.
• Flexible scheduling.
• Access to experienced leadership, professional resources, and a collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed