Benefits Specialist Agent
About The Position
American Income Life is an insurance organization that provides life insurance, accident coverage, and supplemental health benefits to members of labor unions, credit unions, professional associations, and their families across the United States, Canada, and New Zealand. Through National Income Life Insurance Company, it also serves individuals and families throughout New York. The organization emphasizes personalized service and dependable support, with representatives working directly with members through virtual appointments to explain benefits and discuss coverage options suited to individual needs. The Benefits Specialist Agent assists members with benefit information, enrollment procedures, and eligibility verification. The role responds to incoming calls and customer inquiries, provides policy information, follows up to ensure timely assistance, reviews insurance products, and leads virtual consultations to identify client needs and recommend appropriate protection solutions. The agent works with team leaders to stay informed about products, coverage updates, and company procedures. The position is entirely remote. The company offers comprehensive onboarding, hands-on instruction, continued mentorship, performance-based earning opportunities, career advancement opportunities, flexible scheduling, and ongoing leadership and team support. Employees may be eligible for available benefit programs after 90 days, subject to program requirements.
Responsibilities
- Assist members with benefit information, enrollment procedures, and eligibility verification.
- Respond to incoming calls, customer inquiries, and requests for policy information.
- Conduct follow-up communications to ensure members receive timely assistance.
- Review available insurance products and explain coverage options based on individual circumstances.
- Lead virtual consultations to identify client needs and recommend appropriate protection solutions.
- Work with team leaders to stay informed about new products, coverage updates, and company procedures.
Benefits
- Comprehensive onboarding, hands-on instruction, and continued mentorship.
- Performance-based earning opportunities with potential for increased income.
- Opportunities for advancement into leadership and management positions.
- Eligibility for available benefit programs after 90 days, subject to program requirements.
- Flexible scheduling to support personal and professional priorities.
- Access to experienced leadership, professional resources, and a collaborative team environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
