Benefits Specialist | Remote

Third Party CS • West Hollywood, CA

19h • $45,000 - $75,000 • Remote

About The Position

This fully remote position helps union members understand and make the most of benefits available to them and their families. The company provides training, mentorship, coaching, and support; no prior experience is required. The role offers flexible scheduling and opportunities for advancement.

Requirements

• Strong communication skills.
• Positive attitude and willingness to learn.
• Dependable and self-motivated.
• Comfortable speaking with people by phone and Zoom.
• Organized and detail-oriented.

Nice To Haves

• Customer service experience is helpful but not required.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members about available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Benefits

• Competitive compensation.
• Performance bonuses.
• Health, dental, and vision benefits.
• Professional development programs.
• Leadership advancement opportunities.
• Ongoing coaching and support.
• Flexible work schedule.
• Remote work environment.
• Training and mentorship.
• Clear advancement opportunities.
• Positive team environment.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed