Home-Based Benefits Services Representative

AIL•Duluth, MN
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is seeking a remote Benefits Services Representative to provide client-focused support and help individuals and families understand supplemental benefit options. The role involves conducting virtual client consultations using Zoom, guiding clients through enrollment, maintaining digital documentation, and managing follow-up communication. The company provides training, mentorship, licensing guidance, and professional development. The position is an independent contractor opportunity with American Income Life / Globe Life; compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.

Requirements

  • Must be at least 18 years of age and legally authorized to work in the United States.
  • Provide a Windows laptop or PC, webcam, dependable high-speed internet, and a professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Have strong communication and people skills and be comfortable with virtual tools and video meetings.
  • Be organized, self-motivated, coachable, and comfortable working independently.
  • Have an interest in helping people and supporting a purpose-driven mission.

Nice To Haves

  • Customer service or consultative experience; not required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Walk clients through enrollment clearly and professionally.
  • Explain personalized supplemental benefit options to individuals and families.
  • Maintain accurate digital documentation and manage follow-up communication.
  • Cultivate long-term client relationships and deliver high-quality, client-focused service.
  • Hold virtual client consultations using Zoom.
  • Complete required training and participate in virtual meetings.

Benefits

  • Monthly and quarterly performance bonuses.
  • Weekly pay based on performance.
  • 100% remote work with flexible hours.
  • Inbound-only client interest; no cold calling.
  • Full training, mentorship, licensing guidance, and licensing support.
  • Professional development and a path into leadership.
  • Equity opportunity of 3% for those who qualify.
  • Collaborative, people-first team environment.
  • Renewal-based income growth opportunities.
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