Home-Based Member Services Representative
About The Position
AO Globe Life is hiring a remote Member Services Representative to help clients explore supplemental benefit options and provide client-focused service. The role is suited to people interested in a service-driven career, including recent or soon-to-be graduates in business, marketing, or communications. Training, mentorship, inbound client leads, and professional development are provided. The position is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Team members may have renewal-based income growth and performance bonuses, with a defined path into leadership and a 3% equity opportunity for eligible team members. Candidates must complete required training and obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities. Applicable pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Strong communication and interpersonal skills.
- Be at least 18 years of age and legally eligible to work in the United States.
- Be organized, self-motivated, coachable, and comfortable working independently.
- Be comfortable in virtual meetings and using digital tools.
- Provide a Windows laptop or PC, webcam, dependable high-speed internet, and a professional remote workspace.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Prior customer service or consultative experience.
- A background as a recent or soon-to-be graduate in business, marketing, or communications.
- An interest in helping people and supporting a purpose-driven mission.
Responsibilities
- Cultivate long-term client relationships.
- Meet with clients virtually over Zoom to discuss their needs.
- Deliver high-quality, client-focused service.
- Keep digital records accurate and manage timely follow-up.
- Help clients explore supplemental benefit options tailored to their needs.
- Walk clients through enrollment clearly and professionally.
- Participate in ongoing mentorship, professional development, and team training.
- Complete required training and participate in virtual meetings.
Benefits
- Renewal-based income growth opportunities.
- Weekly pay based on performance.
- Full licensing and training support.
- Inbound-only client interest; no cold calling.
- Monthly and quarterly performance bonuses.
- Fully remote work with a flexible schedule.
- Defined growth path into leadership.
- A 3% equity opportunity for eligible team members.
- Mentorship and ongoing professional development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
