Home-Based Member Support Specialist
About The Position
AO Globe Life is hiring a fully remote Member Support Specialist to provide client-centered support and present supplemental benefit options to individuals and families. The role is suited to people who enjoy service-oriented work, including recent or soon-to-be graduates in business, marketing, or communications. Structured training, mentorship, and ongoing professional development are provided. The position is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must supply their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. They must complete required training and virtual meetings and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Applicable pre-licensing coursework, exams, and licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms vary by state and are reviewed during hiring and onboarding.
Requirements
- Confidence with virtual meetings and everyday digital tools.
- Strong communication and people skills.
- A self-starter mindset and strong organizational skills.
- Reliable internet connection and a Windows laptop or PC with webcam; candidates must provide their own equipment and professional remote workspace.
- Authorization and legal eligibility to work in the United States; candidates must be at least 18 years old.
- Willingness and ability to obtain the required state Life & Health Insurance License before conducting licensed insurance activities.
- Completion of applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- A service-minded, mission-driven attitude.
- Self-motivation, coachability, and comfort working independently.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Hold virtual client consultations using Zoom.
- Cultivate long-term client relationships.
- Present supplemental benefit options tailored to individuals and families.
- Maintain accurate digital documentation and manage follow-up communications.
- Participate in continued mentorship and team development.
- Deliver excellent, client-centered service.
- Guide clients through enrollment clearly and professionally.
- Complete required training and participate in virtual meetings.
Benefits
- Equity opportunity of 3% for those who qualify.
- Flexible schedule.
- Inbound client interest; no cold outreach.
- Path into leadership.
- Training and licensing support, including licensing guidance.
- Weekly pay tied to performance.
- Supportive, people-first team culture.
- Potential income growth through renewals.
- Monthly and quarterly bonus potential.
- Ongoing mentorship and professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
