Work From Home Member Support Specialist
About The Position
AO Globe Life is hiring a fully remote Member Support Specialist to provide client-focused service and help clients explore supplemental benefit options. The role is suited to people who enjoy helping others and can work independently in a service-first environment. Training, mentorship, licensing guidance, and ongoing professional development are provided. The specialist will hold virtual client consultations using Zoom, maintain accurate digital records, follow up promptly, build long-term client relationships, and support clients through the enrollment process. This is an independent contractor opportunity with commission-based, performance-driven compensation; it is not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a reliable high-speed internet connection, a computer or laptop, a webcam, and a professional remote workspace.
- Have strong communication and people skills.
- Be comfortable using virtual tools and video meetings.
- Be self-motivated, coachable, organized, and comfortable working independently.
Nice To Haves
- Customer service or consultative experience is preferred but not required.
- Interest in a purpose-driven mission and helping people.
Responsibilities
- Deliver high-quality, client-focused service.
- Keep digital records accurate and manage timely follow-up.
- Help clients explore supplemental benefit options tailored to their needs.
- Hold client consultations virtually using Zoom.
- Build strong, long-term client relationships.
- Support the enrollment process from start to finish with professionalism.
- Participate in required training and virtual meetings.
Benefits
- Full licensing and training support.
- Mentorship and ongoing professional development.
- 3% equity opportunity for eligible team members.
- Renewal-based income growth opportunities.
- A path into leadership.
- Weekly, performance-based earnings.
- Bonuses paid monthly and quarterly.
- Flexible scheduling.
- Inbound leads only; no cold calling.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
