School-Based Support Specialist

Brightli • Franklin, IN

3d • Onsite

About The Position

The School-Based Support Specialist delivers intensive outpatient case management to youth in a school setting, supporting their success in school, home, and community. The role provides direct, individualized interventions aligned with treatment plans, coordinates care with internal and external providers, and promotes recovery, resilience, and academic achievement. Services are primarily delivered on school premises during school hours, with additional support provided in homes and the community as needed.

The specialist manages an assigned caseload and ensures services are timely, effective, and person-centered. The role includes behavioral health interventions, care coordination, crisis response, outreach, documentation, and participation in quality assurance and professional development activities. Illinois-based or Illinois-serving positions have additional qualifications and practice requirements under the Illinois Administrative Code.

Candidates must satisfy one of the listed education and experience pathways. Employment also requires successful background checks, completion of new-hire orientation and required training, and a current driver’s license, acceptable driving record, and current auto insurance. The position is sedentary, involving mostly sitting, occasional brief walking or standing, repetitive hand and arm movements for typing or writing, and occasional exertion of up to 10 pounds of force.

Requirements

• Meet at least one education and experience pathway: bachelor’s degree in psychology, social work, behavioral health, or a related human services field; bachelor’s degree in an unrelated field plus two years of related behavioral health experience; any four-year combination of higher education and two years of qualifying experience; associate’s degree in applied science in behavioral health support; or four years of full-time qualifying experience in the field.
• Qualifying experience includes providing individual or group services focused on recovery or resiliency; teaching coping skills; supporting school, community, or employment functioning; and implementing treatment plan objectives.
• Knowledge of case management, rehabilitation methods, and treatment planning in mental health and/or substance use.
• Understanding of challenges faced by people with behavioral health conditions and knowledge of community-based support.
• Familiarity with ethical, legal, and procedural standards in behavioral health.
• Ability to build effective relationships with youth, families, schools, and providers.
• Effective written and verbal communication, including documentation and verbal de-escalation.
• Ability to prioritize tasks, manage time, and coordinate services across agencies.
• Proficiency with electronic health records and common office software.
• Initiative and commitment to high-quality, client-centered care.
• Ability to respond appropriately in crisis situations and maintain professional boundaries.
• Ability to work independently while remaining accountable to supervision and agency standards.
• For positions based in or serving clients in Illinois, meet applicable Behavioral Health Professional qualifications under the Illinois Administrative Code, such as an eligible CADC or MHP qualification.
• For Illinois positions, complete all IDHS Division of Mental Health training standards; comply with ASAM assessment requirements when delivering substance use services; and follow applicable documentation and utilization review procedures.
• Successfully complete background checks covering criminal record, driving record, abuse/neglect, and fingerprint checks.
• Complete New Hire Orientation at the beginning of employment and required training, including Relias, at the beginning of employment and annually thereafter.
• Maintain a current driver’s license, acceptable driving record, and current auto insurance.

Responsibilities

• Provide behavioral health interventions aligned with individualized treatment goals in school-based settings.
• Support students’ development of coping strategies, social-emotional functioning, and daily life skills.
• Coordinate care with schools, community partners, families, and other service providers.
• Manage an assigned caseload and ensure timely documentation and effective, person-centered services.
• Provide crisis intervention and follow-up, including outreach for missed appointments.
• Conduct home visits and outreach as needed to support youth and family engagement.
• Assist with quality assurance activities, data collection, and compliance with agency protocols and contractual requirements.
• Participate in staff development, supervision, and professional evaluation activities.
• Adapt to evolving student needs and support program goals through flexibility and collaboration.
• Perform other duties as assigned.

Benefits

• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• Welcoming, warm, and supportive work culture and environment.

What This Job Offers

• Job Type: Full-time