Fully Remote Benefits Outreach Representative

AIL•Austin, TX
•$90,000 - $120,000•Remote

About The Position

AO Globe Life is seeking motivated professionals for a fully remote, client-focused role supporting families and individuals across the United States. The representative conducts scheduled virtual consultations, helps clients understand and access available benefit programs, and builds dependable client relationships. The opportunity offers flexible scheduling, structured onboarding and training, mentorship, and opportunities for continued learning, advancement, and leadership responsibilities. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. This is an independent contractor opportunity with American Income Life / Globe Life. A state Life & Health Insurance License is required before conducting licensed insurance activities. Candidates are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. No prior insurance experience is required. The role is fully remote within the United States, and candidates provide their own computer, webcam, reliable high-speed internet, and professional remote workspace.

Requirements

  • Must be physically located in and legally authorized to work in the United States.
  • Must be at least 18 years of age.
  • Reliable high-speed internet connection.
  • Provide a Windows-based laptop or desktop computer with a webcam and a professional remote workspace.
  • Strong verbal communication and interpersonal skills.
  • Organized, dependable, and comfortable working independently in a remote environment.
  • Confidence using video conferencing platforms and digital tools.
  • Motivation for service-oriented, purpose-driven work.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Nice To Haves

  • Customer service, sales, or client relations experience is helpful but not required.
  • Bilingual English-Spanish or English-Vietnamese communication skills are a plus but are not required.
  • Self-motivation, coachability, and interest in a performance-based career with professional growth and advancement opportunities.

Responsibilities

  • Conduct scheduled virtual consultations with clients using Zoom.
  • Identify client needs and guide clients through available benefit options.
  • Explain coverage details and enrollment steps clearly and professionally.
  • Maintain accurate digital records and manage follow-up communication.
  • Provide client service and build long-term relationships.
  • Participate in ongoing training sessions and team meetings.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Structured onboarding and training.
  • Mentorship and licensing guidance.
  • Ongoing professional development.
  • Opportunities for long-term career growth, advancement, and leadership responsibilities.
  • Flexible scheduling.
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