Benefits Coordinator

Crestline Hotels & Resorts•Fairfax, VA

About The Position

The Benefits Coordinator supports all aspects of the Corporate Benefits team and has the opportunity to develop knowledge across Corporate Benefits, including health and welfare and retirement plans. The role handles benefits administration, associate onboarding and terminations, pre-hire screening, HCM data entry, leave administration, associate communications and records, recognition programs, office events, and other HR team projects.

Requirements

  • A college degree (BA, BS, or Associate degree) or at least 2 years of work experience in Human Resources or employee benefits.
  • Computer skills with Microsoft Office Suite.

Nice To Haves

  • Bilingual ability.
  • Experience in hospitality.

Responsibilities

  • Monitor the Benefits System, verify qualifying-event requests, and track associate use of the system during new-hire and open enrollment periods.
  • Help organize and administer annual open enrollment with the Benefits team.
  • Complete and track monthly benefits billing where applicable.
  • Process associate terminations by generating PCF, updating the HCM system, and terminating benefits in the Benefits System.
  • Fulfill associate requests, including direct deposit forms, benefits forms, and employment verification letters.
  • Manage pre-hire screening, including drug tests, background checks, and reference checks.
  • Process new hires and ensure completion of required paperwork, including I-9 documentation, tax forms, Crestline New Hire Paperwork, and the AEF New-Hire Form.
  • Maintain an accurate I-9 filing system with a current I-9 for every associate.
  • Enter associate personal information, payroll processing, and benefits administration data into the HCM system, and audit entries for accuracy.
  • Compile database reports as needed.
  • Maintain current knowledge of health and welfare programs, including medical and dental insurance, life and disability insurance, retirement plans, and voluntary benefits programs.
  • Communicate and promote associate benefit plans, answer associate questions, or refer associates to appropriate insurance carrier resources.
  • Administer leave-of-absence policies and procedures, communicate company policies, distribute required paperwork, provide FMLA notifications to eligible associates, and update associate employment status in the HCM system where applicable.
  • Complete unemployment compensation claim forms with associate separation or layoff information.
  • Maintain associate communication bulletin boards.
  • Create and maintain associate files, ensuring paperwork is filed appropriately and promptly.
  • Coordinate field and corporate recognition programs.
  • Oversee associate office events with the Fun Committee.
  • Process requests for overnight mail and other delivery or messenger services.
  • Attend designated meetings, take minutes, and distribute them.
  • Work on projects with other HR team members as assigned.
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