Benefits Coordinator

Holmes Murphy • Kansas City, KS

10d • Onsite

About The Position

The Benefits Coordinator provides high-quality in-person and telephonic benefits support to employees at a client site in Northwest Arkansas. The role interacts with the assigned client, broker partners, and Avant team members to support day-to-day benefits activities. The coordinator maintains knowledge of benefit plans, resources, and client-specific policies; supports employee benefit interactions and administration; and helps deliver enrollment communications and events. The position requires working in the office at least three days per week and travel to/from Little Rock and Bentonville, Fayetteville, or Rogers, Arkansas.

Requirements

• High school diploma required.
• 2–4 years of HR, employee benefits, and/or customer service experience required.
• Ability to work in-office a minimum of three days per week.
• Ability to travel to/from Little Rock and Bentonville, Fayetteville, or Rogers, Arkansas.
• Candidates must not require immigration sponsorship now or in the future, including employer participation in renewal, extension, or new work authorization processes.

Nice To Haves

• College degree preferred.
• Knowledge of and experience with benefit plans and administration is a plus.
• Telephonic customer service experience is a plus.
• Bilingual written and verbal capabilities are a plus but not required.
• PowerPoint and presentation skills preferred.
• Workday experience preferred.

Responsibilities

• Serve as the on-site benefits support contact for employees, providing in-person and telephonic assistance.
• Maintain strong working knowledge of benefit plans, resources, and client-specific policies.
• Manage employee benefits interactions, including enrollments, new-hire onboarding, eligibility, and life-event changes.
• Navigate and update benefit administration systems accurately.
• Monitor and respond to benefits inquiries through a shared inbox and scheduled appointments.
• Facilitate benefits presentations for New Hire Orientation and Annual Enrollment.
• Assist with planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefits communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.
• Develop and apply insurance benefits knowledge, stay current on industry trends, and integrate best practices into daily work.
• Identify issues, determine root causes, and implement solutions or process improvements.
• Follow and contribute to established workflows, systems, and procedures to deliver a compliant, high-quality client experience.

Benefits

• Health, dental, and vision benefits.
• Paid parental leave and supportive new-parent benefits.
• Company-paid continuing education and tuition reimbursement.
• 401(k) profit sharing, including an annual lump-sum company contribution for every full-time employee.
• Generous time off in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• Inclusion and belonging programs, including a paid Diversity Day time-off option, Employee Resource Groups, and development programs.
• Annual merit increase and promotion opportunity reviews.
• Discretionary annual bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED