Benefits Coordinator

Gallatin County•Bozeman, MT

1d•Onsite

About The Position

The Benefits Coordinator assists the Benefits Manager in providing county-wide, centralized support for benefits administration and employee leave management. The role helps ensure timely and accurate completion of benefits processes and leave activities, provides customer service to county employees and retirees, and performs professional, technical, and administrative tasks supporting Human Resources operations. The coordinator also provides administrative support for HR functions and events and reports to the Benefits Manager. The position supports new employee orientation; administration and coordination of employee leaves; workers’ compensation cases; employee and retiree benefits inquiries; retirement processes; premium payments and other deposits; maintenance of the Employee Navigator benefits system; annual open enrollment; the annual health screen; and E-Verify and I-9 processes. It maintains compliance with federal and state regulations and County policies. Work is primarily performed in a normal office environment, with demands associated with computer work, phone and in-person communication, and some light lifting. The final candidate must successfully pass a background screening as a condition of hire. Applicants must submit a cover letter, resume, and three work references.

Requirements

One year of post-secondary coursework or training in human resources, business, office administration, or a related field; and/or two years of progressively responsible customer service, administrative, or office support experience.
Knowledge of basic human resources principles and processes.
Knowledge of office operations, administrative practices, reporting, and data analysis methods.
Knowledge of standard office software, equipment, and HRIS and/or employee benefits systems.
Knowledge of basic policy development and documentation practices, including SOPs and policy manuals.
Basic understanding of federal and state employment laws.
Accurate data entry, records management, and file-maintenance skills.
Ability to provide excellent customer service to employees, retirees, and the public.
Ability to work with sensitive and confidential information.
Effective verbal and written communication skills for diverse audiences.
Ability to manage multiple priorities, respond to changing needs, and remain flexible.
Ability to exercise courtesy, tact, and professionalism with staff, elected officials, and the public.
Ability to work independently, follow direction, and collaborate effectively as part of a team.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to represent the Human Resources Department and Gallatin County professionally.
Ability to support the development and implementation of policies, procedures, and guidelines for consistency and compliance.
Successful completion of a background screening is required as a condition of hire.

Nice To Haves

Experience in a human resources setting.
Understanding of FMLA and HIPAA.
Associate or bachelor’s degree in Human Resource Management or a related field.

Responsibilities

Assist in preparing and conducting the New Employee Orientation process.
Assist the Benefits Manager with monitoring and administering employee leaves in accordance with FMLA regulations and HIPAA guidelines, including medical, FMLA, paid parental, workers’ compensation, military, jury duty, and leave-without-pay leave.
Process leave paperwork and communications in a timely manner, review leave activity for compliance, and coordinate it with Payroll.
Provide administrative support for implementation and monitoring of the Modified Work Program when assigned.
Assist the Benefits Manager with workers’ compensation cases, communicating and providing documentation to the carrier, employee, and department through case closure.
Help process online First Report of Injury documentation when needed.
Assist with employee inquiries about health, pharmacy, dental, vision, supplemental, life insurance, long-term disability, employee assistance, and retirement benefits.
Guide employees and retirees, coordinating with MPERA as needed.
Assist with retirement processes and prepare final letters.
Process deposits and payments for retiree and COBRA health benefit premiums, stop-loss checks, pharmacy benefit manager rebates, jury duty funds, Montana State Fund wage-loss checks when applicable, and class-action lawsuit checks.
Maintain Employee Navigator enrollments, including setting up new employees, class status and ACA eligibility, open enrollment, life qualifying events, and benefits changes.
Assist with annual open enrollment by sending materials, mandatory notices, and documents to employees and relevant retirees in a timely and compliant manner.
Coordinate the Annual Health Screen with the PMR Clinic and distribute health-screen information to employees.
Work with the Gallatin County E-Verify system and provide backup for I-9 verification.
Review the Employee Navigator benefits elections and change-deduction report with Payroll every two weeks.
Maintain compliance with federal and state regulations and County policies.
Provide backup and support for assigned HR office administrative duties and functions.
Perform other duties as assigned, including special projects and training.
Provide services during a locally proclaimed emergency and any subsequent assessment and recovery period if required.