Benefits Coordinator

Morgan & Morgan, P.A. • Jacksonville, FL

5d

About The Position

The Benefits Coordinator provides front-line administrative support for Morgan & Morgan’s benefits programs. The role is the first point of contact for routine benefits questions, processes employee life events, and maintains accurate benefits data in the HRIS. The Coordinator focuses on execution and service, escalating complex matters as appropriate.

Requirements

• Strong attention to detail and follow-through.
• Clear, professional communication skills.
• Ability to manage routine tasks efficiently and accurately.
• Customer-service mindset.
• Ability to maintain confidentiality.
• Comfortable learning HRIS systems and benefits platforms.
• Proficiency with Microsoft Office.

Nice To Haves

• Bachelor’s degree in HR, Business, or a related field.
• 0–2 years of HR or benefits-related experience.
• Experience in a high-volume or service environment.

Responsibilities

• Serve as the first-level contact for benefits-related questions through the benefits inbox and employee inquiries.
• Process life events and benefits changes in UKG, including new hires, terminations, and qualifying events.
• Support open enrollment administration, including employee communications and data entry.
• Assist with benefits eligibility tracking and documentation.
• Route and escalate complex benefits or leave questions to the Benefits Specialist or Director.
• Maintain accurate benefits records and ensure timely system updates.
• Coordinate with payroll and HR partners to ensure benefits deductions are accurate.
• Support compliance-related documentation requests as directed.
• Provide administrative support for benefits projects and audits.
• Deliver responsive, professional customer service to employees.

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed